Personal consultation
We first understand your goals before we propose a solution.
Contact us with any questions or concerns.
Whether it is a technical question, advice or a matter concerning the solution, talk to us. We listen and reply personally.
Reach us with any question about the solution.
Three short steps and your message is with us. We reply personally, not with standard templates.
How we support you.
Technical answers
We answer every question about the solution thoroughly, clearly and in plain terms.
Support from the very beginning
We accompany you from set-up through to day-to-day operation.
Common questions. Clear answers.
Your question is not listed? Our team answers personally, usually within one working day.
Who is FidenoVault for?
For anyone who needs to protect logins, from individuals and small teams to large corporations. The same security, scaled to your size.
Where is the solution developed and operated?
Entirely in Germany, under European law. Development, hosting and responsibility remain here: no foreign jurisdictions.
Cloud or on-premise?
Both. Run FidenoVault in our German cloud or entirely within your own infrastructure. The choice of control is yours.
Is FidenoVault fully GDPR-compliant?
Yes. FidenoVault has been developed in line with the GDPR from the ground up, including data processing, hosting and a data processing agreement (DPA). Thanks to the zero-knowledge principle, at no point do we process your content in plain text.
Do you also offer security audits?
Yes. In addition to the integrated, continuous security audit within the solution, we support companies on request with individual audits and recommendations for hardening their access structure.
What support does Fideno offer businesses?
Personal, German-language support, from setup through to day-to-day operation. For organisations with more demanding requirements, we offer extended service agreements.
Enterprise Security. No Compromise.
Register for our next free, no-obligation live webinar and see how FidenoVault protects your logins.
- Zero-knowledge
- European sovereignty
- GDPR-compliant
